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Loud Crow Audio Mastering 15 Greenways Kingswood Bristol United Kingdom BS154LG

support@audiomastering-online.com

Business Hours

Monday - Friday 9.30am to 5.00pm (UK Time) Saturday & Sunday (Limited Hours & Staff)

How Much do you charge for your service Prices and offers can be found Here Do you provide a Stem Mastering or Mixing Service Unfortunately we do not currently offer a individual Stem Mastering or Mixing Service. Single Mixed Stereo Files Only Please What type of mastering do you provide, Analogue or Digital? We provide Digital & Analogue Mastering depending on what we feel is suitable for the genre. Do you use presets No, each track is customised to your unique song by an experienced Audio Mastering Engineer with a minimum of 25 years experience. How quickly can you master my track? That depends on the service option you have chosen. If you have selected our General Option please allow up to 5 working days depending on our workloads. If you have chosen our Priority Plus Option it can be anything from the same day to 2 working days. Our timescale period starts from when we receive your valid files to when we send the mastered sample back to you. The earlier you send us your files the better chance of receiving your mastered files more promptly. We will contact you if we are unable to fulfil our mastering service within the time period option you have chosen e.g. Large track quantities or other issues that may arise. Our business hours are based upon United Kingdom times. They can be found Here. What format will you return my files as? Mastered tracks are returned as release ready stereo 24bit 48khz & 16bit 44.1khz .WAV, 256kbps AAC & 320kpbs MP3 as standard plus even more on our Priority Plus option. More information can be found Here Lots more options are also available on request for a small conversion fee. Please feel free to Contact Us Do you offer a file conversion service? Yes, we offer a very high quality file conversion service. We will convert your files at a slow speed meaning it converts at a very high quality. More information can be found Here. I have not received an email with your Mastered samples and its after your listed time (not including Saturday or Sunday) This could be because the email address you provided was incorrect or our email has not got through to you because of your spam filter. If this is the case we advise that you drop us an Email Who handles my tracks? Your tracks are only handled by a Loud Crow mastering engineer. None of your tracks are ever given out to anyone and are only stored on our system for 7 days after your track is completed. We advise you make a backup when you receive your mastered files. What Payments types do you accept? We accept Visa, Delta, Electron, MasterCard, Eurocard, Maestro & American Express via Stripe Payments & PayPal. We will send you a payment link via email when we send you the demos of your mastered songs. As soon as we have received your payment we will send you your mastered files ASAP. Are you an independent record label? If you represent an independent Record Label looking for quality low cost mastering? We can help you. We know that royalties are hard to get these days because of streaming services so that is why we can help you with your out going expenses. We can offer you upto 30% off our mastering service. Please Email us your details and we will talk. Terms & Conditions Disclaimer and Terms & Conditions: Loud Crow Audio Mastering are a professional online mastering studio based in Bristol England that offers low cost audio mastering services. Mastering could bring out unwanted frequencies and noise due to the recording environment where the songs were originally recorded. Please be aware we will use plug-ins that will get rid of most if not all humming, buzzing and some unwanted noise if needed. When mixing your vocals on songs we recommend using a good interface, as well as a good condenser/dynamic microphone that is right for the artist/s and genre of music recorded. Before sending us your audio Please listen to your songs and make sure the sound is right for you. If a mixing error was made, you may send us a new mix of the song/s that we are originally working on as a revision. Please note we will only provide 2 revisions as a standard but we can do 2 more after payment is made if any issues arise. We will only keep copies of your mastered tracks for a very limited time (usually 7 days) So please make sure to backup copy of your songs(s) when you receive them. Please understand that we do not offer refunds due to the time and man power that is put in to a Mastering project and This is why we offer a Free full sample of your song(s) (With an audio watermark) before you pay. Prices are shown in USA $ Dollars. Times scales: For our General mastering service option Please allow up to 5 working days depending on our workloads. If you have chosen our Priority Plus option it can be anything from the same day to 2 working days. Our timescale period starts from when we receive your valid files and when we send you the mastered sample(s) back to you. The earlier we receive your files the better chance of receiving your mastered files more promptly. We will contact you if we are unable to fulfil our mastering service within the time period option you have chosen e.g. Large track quantities or other issues that may arise. We will send our mastered files back to you via a download link via Wetransfer or Dropbox. Payments are made via PayPal or Stripe Card Payments. Please be aware we reserve the right to blacklist or ask for upfront payment (voiding our free sample service) if client has previously used our services and not paid even after positive feedback has been given of the service to be of an acceptable quality. Sales / Discounts & Promo Codes Terms & Conditions: Please be aware that our new client discount can not be used in conjunction with other discounted Promo Codes and only with our usual price list prices. Discount promo codes or special price promo codes can only be redeemed while relevant promo banners are present on this website or otherwise stated in expiry dates listed at the time. All tracks must be registered at the same time on promos and new customer discounts. Promo codes cannot be used in conjunction with other promo codes at the same time. Record label discounts can not be used in conjunction with other website offers or discount Promo codes.

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